Royal Mail unpaid shipping fee text
Impersonating: Royal Mail
What is this scam?
Scam texts claiming a parcel has an unpaid shipping fee of £1.99–£2.99. Links to fake Royal Mail payment pages that steal card details.
Example scam message
Royal Mail: Your parcel has an unpaid shipping fee of £1.99. To avoid return to sender, pay now: royalmail-delivery.xyz/pay
Red flags to look out for
- The message creates urgency — threatening a fine, missed delivery, or account closure.
- Links lead to unofficial domains that don't match the real company's website.
- You weren't expecting this message and can't verify the event it references.
- It asks you to confirm payment details or personal information via a link.
- The sender's number or email address doesn't match the company's official contact.
What to do if you receive this
- Do not click any links or pay any fee mentioned in the message.
- Check your parcel status directly on the courier's official website using your tracking number.
- Forward the message to 7726 (free spam reporting, works on all UK networks).
- Report it to Action Fraud at actionfraud.police.uk.
Received this message?
Forward it to 7726 (free on all UK networks) to report it to your mobile provider.
You can also report it to Action Fraud
or email the NCSC at report@phishing.gov.uk.
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Check a message nowSource: Action Fraud