HSBC scams typically involve fake fraud alerts or security notifications, designed to trick you into entering your online banking credentials on a phishing site.
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Common HSBC Scams in the UK
Here are the most common scams that impersonate HSBC, with real examples of the messages people receive:
⚠️ Fraud alert
A text claiming suspicious or unusual activity on your account, with a link to 'verify' or 'secure' your account.
HSBC: Unusual activity detected on your account ending 4829. If this wasn't you, secure your account: http://hsbc-secure.xyz/verify
⚠️ Payment confirmation
A text about a payment you didn't make, hoping you'll click to 'cancel' it.
HSBC: A payment of £450.00 has been requested from your account. If you did not authorise this, cancel here: http://hsbc-alerts.com/cancel
How to Spot a Fake HSBC Message
HSBC will never text you a link to log in to your account
Real HSBC texts come from 'HSBC' not a random phone number
The real HSBC website is hsbc.co.uk — check the URL carefully
If in doubt, call the number on the back of your HSBC card
HSBC will never ask for your full security number or PIN via text
✅ Genuine HSBC contact: Call the number on the back of your card or visit hsbc.co.uk directly
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Frequently Asked Questions
HSBC may send genuine fraud alerts, but they will never include a link to log in. If HSBC suspects fraud, they'll ask you to call them using the number on your card.
Do not click any links. Call HSBC directly using the number on the back of your debit or credit card. If it's genuine fraud, they'll help you secure your account.
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