Evri (formerly Hermes) is heavily impersonated by scammers, especially with fake delivery notification texts. These scams typically claim a parcel couldn't be delivered and ask for a small redelivery fee.
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Common Evri Scams in the UK
Here are the most common scams that impersonate Evri, with real examples of the messages people receive:
⚠️ Failed delivery fee
A text claiming your Evri parcel couldn't be delivered and you need to pay a small fee to rearrange delivery.
Evri: Your parcel could not be delivered. Pay the redelivery fee of £1.45 to reschedule: http://evri-delivery.xyz/rebook
⚠️ Tracking update scam
A fake tracking notification with a link that leads to a phishing site designed to look like the Evri website.
Evri: Your parcel EV123456789 is ready for collection. Confirm your address: http://evri-track.com/confirm
How to Spot a Fake Evri Message
Evri never charges redelivery fees via text message links
Check the URL — the real Evri website is evri.com
Genuine Evri tracking updates come from the app or evri.com
Be suspicious of any text asking for payment, even small amounts
If you're expecting a parcel, check tracking directly on evri.com
✅ Genuine Evri contact: Visit evri.com directly or use the Evri app
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Frequently Asked Questions
Evri may send genuine tracking texts, but they will never ask for payment via a text message link. If a text asks you to pay a fee, it's a scam.
If the text asks you to pay a fee, click a suspicious link, or provide personal details, it is very likely a scam. Check your tracking number directly on evri.com instead.
Yes, Hermes rebranded to Evri in 2022. Scammers use both names. The same advice applies — never click links in unexpected delivery texts.
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